Help Desk

TicketAmerica Help Desk

 


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Call Us Toll Free at
(800) 842-9750

 


Tickets America, Inc.
223B East Ogden Avenue
Naperville, Illinois 60563

sales@ticketamerica.com

More Contact Information
Ticket Shipping & Delivery
Secure Ordering


Order Tickets in Three Easy Steps

1. Select an event and browse our extensive inventory.

2. View the seating chart online to find the best seats that meet your needs.

3. Place your order over our secure server - Tickets are then shipped FedEx.

About Tickets America

TicketsAmerica is a licensed ticket broker that offers ease and convenience from the largest selection of top quality event tickets, at the most competitive prices available.

We specialize in obtaining desirable seats for high-demand and sold-out events. As such, we must pay a premium, or price often above the face value of the ticket. The market value price you pay is determined by the seat location, supply and demand, date and location of event, and a variety of other factors. The market value is significantly higher then the "face value" on the ticket. Tickets America will most often pay above the "face value" for the majority of tickets sold through our business.

Our premise is to provide our customers with the largest selection of tickets at the lowest possible price. We pride ourselves on repeat customers, and continuing to bring our clients "the experience of a lifetime."

We have the best selection of tickets for just about any event that takes place in the United States or abroad. We also specialize in obtaining hard to find seats for smaller venues and theaters. We can plan and execute anything from a large corporate outing to a family night out. We are often used as way of rewarding a particularly good employee or business client.

We guarantee all of our orders with our unparalleled 100% money back guarantee if Tickets America or its sales staff are at fault. We maintain a clean and professional working environment as well as providing our clientele with a 24 hour hotline for any and all customer service issues. We are leaders in our industry and always keep our promises, we are Tickets America.


Contact Tickets America

By Mail:

Tickets America Inc.
223B East Ogden Avenue
Naperville, IL 60563
USA

By Phone:

Toll Free: 1-800-842-9750
Local: 1-630-579-6200
International: 001-630-579-6200
Emergency 24-Hour Hotline: 1-630-327-3940

Fax: 1-630-579-6484
E-mail
sales@ticketamerica.com

Hours of Operation:

Monday thru Friday: 9AM to 6PM
Saturday: 11AM to 3PM


Delivery Methods and Shipping Policies

Tickets America generally sends tickets out via Federal Express or certified mail. We require a signature upon delivery of all shipments . We only send tickets to the billing address, we cross reference this with the customers credit card company. This is a method of fraud protection and card holder security.

In the event that tickets need to be sent to an alternate address , we will fax the customer a credit card authorization form and take any and all measures to verify customer authenticity. We generally send orders out the next business day in the manner of witch the customer selects. Are shipping prices are as follows:

Federal Express Priority Overnight: $25
Federal Express Next Day $20
Federal Express 2 Day Service $15
Federal Express International $35

All shipments are subject to delivery availability in your area. Shipments may be delayed for reasons beyond the control of Tickets America. Shipments will not be rerouted from the original address used on the initial ordering form. Upon delivery of the tickets the customer has 24 hours to notify Tickets America of any discrepancies with their order.

Customers who have a signature on file with FedEx need to contact Tickets America when ordering, in order for us to track the shipment and avoid loss/theft. Tickets America will not be liable should a customer forget to contact us regarding these instructions.


Security and Related Questions

All data collected at Tickets America is done so with the use of secure servers. The secure server software (SSL) encrypts all payment information you input before it is sent to us. Furthermore, all of the data we collect is protected against unauthorized access.

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